Offline event check-in
Everlage includes native iOS and Android scanner apps with offline QR check-in that syncs when you're back online. Staff prepare the assigned event on their phone before doors open, keep scanning QR tickets if the venue connection drops, and send pending check-ins when the connection returns. Scanner users are unlimited on every plan.
Offline event check-in: facts
| Check-in | Native iOS and Android scanner apps, plus browser check-in (camera scan, ticket code or name/email/order lookup) |
|---|---|
| Before the event | Prepare the assigned event on the device before relying on offline check-in |
| While offline | The app stores a minimized event validation list (ticket digests and status information rather than the raw guest directory) and encrypted check-in records on the device |
| After reconnecting | Pending check-ins are sent to the server when synchronization is available |
| Validation list lifetime | Prepared validation lists expire within at most 48 hours of download, and may expire sooner |
| Between devices | Disconnected devices do not immediately share new admissions, cancellations or permission changes |
| Scan results | Accepted entries, plus reasons for rejected or already-used tickets |
| Scanner Users | Unlimited on every plan, no additional charge |
Plan details: https://everlage.com/en/pricing.
Does Everlage check-in work offline?
Yes. Everlage includes native iOS and Android scanner apps with offline QR check-in that syncs when you're back online. Prepare the assigned event before doors open, and sync pending check-ins when you're back online.
What do I need to do before the event?
Prepare the assigned event on each scanning device while it is connected. Prepared validation lists expire within at most 48 hours of download, and may expire sooner, so prepare close to the event.
Do offline devices share scans with each other?
Not immediately. Disconnected devices do not immediately share new admissions, cancellations or permission changes. If you can, give scanning devices a connection at the door, and sync as soon as you're back online.
What data is stored on the phone for offline check-in?
A minimized event validation list with ticket digests and status information rather than the raw guest directory, plus encrypted check-in records. During normal operation, unsynchronized check-ins are kept for synchronization or review, but revoking the device, security erasure, clearing app data or uninstalling the app may delete them before they sync. See the Privacy Policy, section 4B.
What if a phone runs out of battery?
Staff can also check attendees in from any browser: scan QR tickets with a device camera, enter a ticket code, or look attendees up by name, email or order code.
How many scanner users can I add?
Scanner Users are unlimited on every plan, with no additional charge.
Related pages
- Scanner app — QR check-in on staff phones
- Features — Every module on one event record
- Conference badge printing — Print-ready PDF badges
- Pricing — Plans and what each plan includes
- Everlage at a glance — Key facts about Everlage in one table
